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Introducing VClarity Voice Platform

Many corporations implement speech recognition solutions and telephony systems like VClarity Voice Platform to automate their back-office business processes.  Oftentimes though, it can be quite a tedious process to get information into those systems even requiring people to repeat multiple words of similar sounds which of course, gives rise to greater opportunity for errors.  What if there were ways to enable customers to speak more naturally by phone into the interactive speech applications through VClarity Voice Platform?   


VClarity speech applications do just that—they allow customers to interact easily with VClarity Voice Platform, thereby increasing their productivity and enabling them to get timely and accurate information from/into the system from the convenience of any traditional phone and with which they are most familiar.  The VClarity Voice Platform, whether premise-based or hosted, helps companies maximize their investment in the telephony technology by delivering the power of the VClarity Voice Platform to every single customer.

VCLARITY VOICEXML 2.0

VClarity Voice Platform is a high performance, carrier-grade telephony server that is responsible for call control and speech recognition capabilities. VClarity Voice Platform conforms to the W3C working draft of the VoiceXML 2.0 Specification.

SPEECH RECOGNITION

LumenVox provides VClarity systems with powerful, full-featured, and affordable speech recognition software.


TEXT TO SPEECH

Through our partnership with Cepstral, we empower our systems with the natural sounding Text To Speech solutions, offering multiple languages and dialicts.