For clients who maintain their own telephony needs, VClarity offers IVR (interactive voice response) servers. If your organization has an in-house based call center, purchasing your own IVR servers, may be the way to go.

Many corporations implement speech recognition solutions and telephony systems like VClarity Voice Platform to automate their back-office business processes. Oftentimes though, it can be quite a tedious process to get information into those systems even requiring people to repeat multiple words of similar sounds which of course, gives rise to greater opportunity for errors. What if there were ways to enable customers to speak more naturally by phone into the interactive speech applications through VClarity Voice Platform?

VClarity speech applications do just that—they allow customers to interact easily with VClarity Voice Platform, thereby increasing their productivity and enabling them to get timely and accurate information from/into the system from the convenience of any traditional phone and with which they are most familiar. The VClarity Voice Platform, whether premise-based or hosted, helps companies maximize their investment in the telephony technology by delivering the power of the VClarity Voice Platform to every single customer.